Program Overview

This qualification is designed to encourage and foster the skills needed for inter-disciplinary working amongst professionals from a variety of backgrounds employed within the business sector.


Participants will be able to:

  • To communicate with others in practical, business-oriented situations.
  • Use appropriate linguistic markers in communicating with others within a business context.
  • The ability to answer phone calls and take messages with confidence.
  • Understand the concept of process management through cause and effect and continuous improvement in Business.
  • Will be able to write both formal and informal emails and other forms of written communication.
Program content
  • Unit 1: Business English Basics
  • Unit 2: Business English Topics
  • Unit 3: Business English Specializations
Who should attend
  • Individuals interested in learning language skills and terminology
  • Employees working in various governmental and private sectors
  • Business owners who wish to develop the basics of English